Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages from one account are marked "read" by default

  • Akukho zimpendulo
  • 0 zinale nkinga
more options

I have several accounts.

One of the accounts never shows that it has unread messages. If I go into it - I see new messages just fine, but they are marked as "read". If I go to that account through web - I see the new messages as "unread", as they should be.

This happens on only one of the accounts. All others correctly show, in the list of accounts, that I have unread messages. Do not see any difference between account settings.

The offending account is from gmail, but I also have another gmail one which works correctly.

Any suggestions where to look?

Thunderbird version is: 115.16.2 (64-bit)

I have several accounts. One of the accounts never shows that it has unread messages. If I go into it - I see new messages just fine, but they are marked as "read". If I go to that account through web - I see the new messages as "unread", as they should be. This happens on only one of the accounts. All others correctly show, in the list of accounts, that I have unread messages. Do not see any difference between account settings. The offending account is from gmail, but I also have another gmail one which works correctly. Any suggestions where to look? Thunderbird version is: 115.16.2 (64-bit)

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.