This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio on Videos in browser Not working.

  • 4 uphendule
  • 0 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu MrAdams

more options

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio.

https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio. https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

All Replies (4)

more options

Helpful?

more options

I tried troubleshooting mode and the problem is still there.

Helpful?

more options

What OS? Your screenshot should be of the cnn page or another page where the video is not working. You can also try Refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Okulungisiwe ngu jonzn4SUSE

Helpful?

more options

Windows 10, video does work as stated above just no audio in the video on cnn. did you still need a screenshot?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.