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Auto-Reply - Pages of special characters

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  • 0 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu c.kemp

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Hi everyone, After setting up an auto-reply on one of my mail accounts, I get the auto-response but at the bottom of the signature is literal pages of random characters, completely unrelated to the auto-reply text (see attached screenshot). We have received several comms from clients stating that this is very frustrating and I would like to find out how to rectify this. Please help! Thanks in advance!

Hi everyone, After setting up an auto-reply on one of my mail accounts, I get the auto-response but at the bottom of the signature is literal pages of random characters, completely unrelated to the auto-reply text (see attached screenshot). We have received several comms from clients stating that this is very frustrating and I would like to find out how to rectify this. Please help! Thanks in advance!
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Ik vermoed dat het plaatje niet goed is toegevoegd aan uw sjabloon. als u de sjabloon opent ziet u het plaatje dan wel goed? als u een antwoord maakt zonder het plaatje en deze test gaat het dan wel goed?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

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Hoe heeft u de auto reply ingesteld?

Helpful?

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I drafted the auto-reply and saved it as a template, then selected Message Filters > Filter After Junk Classification > and then action was set to Reply With Template

Helpful?

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Als u het sjabloon gebruikt om een testmail te versturen naar u zelf wordt het dan wel goed getoond?

Helpful?

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No, I still get all the special characters as per the screenshot?

Helpful?

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Isisombululo Esikhethiwe

Ik vermoed dat het plaatje niet goed is toegevoegd aan uw sjabloon. als u de sjabloon opent ziet u het plaatje dan wel goed? als u een antwoord maakt zonder het plaatje en deze test gaat het dan wel goed?

Helpful?

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Danke! I removed the image from the signature and this solved the problem.

Helpful?

Buza umbuzo

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