This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search doesn't do its job very well. Misses a lot of emails, including the most recent ones

  • 4 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu Matt

more options

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it.

Why is this? It is un-usable, actually as it happens all the time.

For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it. Why is this? It is un-usable, actually as it happens all the time. For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.

All Replies (4)

more options

Helpful?

more options

Yeah, that didn't work.

Helpful?

more options

Please help. The reindexing DID NOT work.

Helpful?

more options

Perhaps after a week I am interested in listening to an assertion that a rebuild did not work. But after 2 days I would expect mine to still be rebuilding!

So as hyperlinks are a very poor choice of search criteria, what other poor choices are you making the makes your results significantly worse than others.

Of not any search involving number can be expected to fail. Any search involving the quoted text in an email will fail as quoted text is not indexed at all. Searches involving words of three or less characters will fail. Again not indexed.

So please explain your typical search?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.