This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox deletes history every time I close the browser

  • 2 uphendule
  • 21 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Firefox just deletes browsing history when I close it. I have the version 3.5.8. I've set it to save the history for 15 days, and I don't use Private Browsing. The strange thing is that it saves history stored more than 15 days ago, I can't even remember when I've visited those sites, but if I close the program and re-open it immediately after, all my history for today (and for the last days) is gone.

It even doesn't save history in the address bar. If i go to a site (let's say: www.ebay.com) and return to Google, if I write "Ebay" I find www.ebay.com in the suggestions of the address bar. Now, if I close Firefox and re-open it 10 secons later, www.ebay.com is gone like I've never been to that site. It does this every time, every day.

Firefox just deletes browsing history when I close it. I have the version 3.5.8. I've set it to save the history for 15 days, and I don't use Private Browsing. The strange thing is that it saves history stored more than 15 days ago, I can't even remember when I've visited those sites, but if I close the program and re-open it immediately after, all my history for today (and for the last days) is gone. It even doesn't save history in the address bar. If i go to a site (let's say: www.ebay.com) and return to Google, if I write "Ebay" I find www.ebay.com in the suggestions of the address bar. Now, if I close Firefox and re-open it 10 secons later, www.ebay.com is gone like I've never been to that site. It does this every time, every day.

All Replies (2)

more options

If you really have Firefox 3.5.8 (Help > About) then you should check the user agent.

Check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

See Find what version of Firefox you are using and Web sites or add-ons incorrectly report incompatible browser See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default --- Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working. You are in Private Browsing mode if you see "Tools > Stop Private Browsing". See Private Browsing - Use Firefox without saving history and http://kb.mozillazine.org/Issues_related_to_Private_Browsing ..... You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History" To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history UnCheck: [[ ] "Automatically start Firefox in a private browsing session"

Also make sure that you do not use Delete browsing, search and download history on Firefox

more options

Yes, there are 3 general.useragent prefs in bold. I've done Reset on all 3, now it seems like it's working normally.

There is only one case when it continues to do this problem: when I go to the site www.obsidian.net or in their forum, forums.obsidian.net I don't know why, firefox just doesn't save the history for that site, like I've never been there.

Other things seems to be working now. Thank you very very much.