Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Internet Explorer keeps braking in when I don't want them. Very irritating. What can I do to stop this brake in?

  • 1 baphendule
  • 0 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Shawn

more options

I am not any web site, but on line, and suddenly Internet Explorer pops up with a different advertisement every time. Then they say page can not be connected. This happens quite frequently when I am not doing anything on the computer. It gets very irritating when I am working on a document to just print out and not email. Then when I am quietly listening to music, another Internet Explorer ad pops up with a talking video. What can I do to eliminate Internet Explorer?....Thanks.....Terry

This happened

Every time Firefox opened

== Mid April, 2010

I am not any web site, but on line, and suddenly Internet Explorer pops up with a different advertisement every time. Then they say page can not be connected. This happens quite frequently when I am not doing anything on the computer. It gets very irritating when I am working on a document to just print out and not email. Then when I am quietly listening to music, another Internet Explorer ad pops up with a talking video. What can I do to eliminate Internet Explorer?....Thanks.....Terry == This happened == Every time Firefox opened == Mid April, 2010

All Replies (1)

more options

Your issue may be caused by Malware. You can run and update the following free anti virus software:

1. Malwarebytes (Free version) - http://www.malwarebytes.org

2. Spybot Search & Destroy - http://www.safer-networking.org

3.Spyware Terminator - http://www.spywareterminator.com

In addition, there are a number of forums you can use to help get rid of your infection. These include: