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I can create folders, but when I try to bookmark a page those folders don't show.

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  • Igcine ukuphendulwa ngu Chris Ilias

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I have created a folder in my bookmark tab, and moved bookmarks into it. When I bookmark a site that I want to have in that folder, I have to create it, then manually move it into the folder since none of my "custom" folders appear when I create the bookmark.

I have created a folder in my bookmark tab, and moved bookmarks into it. When I bookmark a site that I want to have in that folder, I have to create it, then manually move it into the folder since none of my "custom" folders appear when I create the bookmark.

Isisombululo esikhethiwe

Try this: Go to Tools > Add-ons > Plugins. Select an item in the list, and click Disable. Do that for every item in the list except Default Plug-in.

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All Replies (12)

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When you save the bookmark, there is an arrow button beside the Folder menu. If you click on it, it should display all folders. See the attached screenshot.

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And that is the problem...it doesn't show there. I created the folder by right-clicking etc. Would that make a difference?

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There are triangles in the folder list to expand/collapse sub-folders. Is the folder you're looking for a sub-folder?

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I've tried all of them. The "big" ones to expand the window as well as the one inside Folders if that makes sense. This isn't a new problem, had it with FF for a while now. Just finally today decided to try and Google the answer.

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If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

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I just tried that and the same thing happens. I appreciate you helping with this.

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Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles

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Ok, I made a new profile (successful since I had none of my bookmarks etc). I clicked on Bookmarks and then right clicked to make a new folder (Test). Then I went to bookmark the open page and the folder named Test was not there. So I chose the option for New Folder and created Test 2. I then placed the bookmark in that folder. When I then open Bookmarks from the toolbar Test was there but not Test 2. When I click Bookmark This Page, I can see Test 2 as an option below Choose...


I hope that makes sense.

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Isisombululo Esikhethiwe

Try this: Go to Tools > Add-ons > Plugins. Select an item in the list, and click Disable. Do that for every item in the list except Default Plug-in.

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That made an improvement. I see Test when I hit the down arrow, and when I select Choose I see all the folders.

Thanks for the help. Now I get to go back and start enabling them to see which one was the culprit.

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Spoke too blankety blank soon. Back to the way it was. I have disabled each one separately and restarted FF after each disable. Even went back and tried it with each extension.

Same as it was when I started.

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Ok now it's just weird. Sometimes I see them, sometimes I don't. Sometimes when I hit New Folder, I see the ones I made with a right click.

Solution? I just made all the folders again with the New Folder option and now they show. I guess the lesson is you can make folders with the right click option, but it isn't recommended.