This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot save bookmarks, cannot find old bookmarks, cannot find profile. Tried knowledgebase. This version is turning out to be a piece of junk. Will move to Chrome if no answer soon

  • 2 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

I cannot save bookmarks. Cannot find old bookmarks. Cannot create new folder for bookmarks. Cannot fins profile. I use Windows 7 64 bit. I do not get thi issue resolves ASAP I will judge this version to be a piece of junk and move to another browser. Not weilling to put up with garbage

I cannot save bookmarks. Cannot find old bookmarks. Cannot create new folder for bookmarks. Cannot fins profile. I use Windows 7 64 bit. I do not get thi issue resolves ASAP I will judge this version to be a piece of junk and move to another browser. Not weilling to put up with garbage

All Replies (2)

more options
more options

The response I received is absolutely useless. I went to the Troubleshooting folder and opened the "Open Containing Folder" Then what? On my lap top, when I try to save bookmarks, the top line says "edit this bookmark." I do not want to edit the goddam bookmark!!! I want to save it!!@!