Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why the hell does Firefox automatically update itself after I specifically turned off automatic updates?!?!?!?!??! 3 profiles with all of my bookmarks are gone. Never using this browser again!!!!!!

  • 1 baphendule
  • 66 zinale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu logos17

AnonymousUser
AnonymousUser
more options
Removed profanity. Please read the rules and guidelines at https://support.mozilla.com/en-US/kb/Forum+and+Chat+Rules+and+Guidelines - FF4L

Issue

I have another kind of problem with Firefox

Description

Firefox version

3.0.19

Operating system

PPC Mac OS X 10.4

User Agent

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19

Plugins installed

  • -Netscape Navigator Default Plug-in
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.0 r22
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • DivX Browser Plug-In: Plays DivX video in your browser!
  • Macromedia Shockwave for Director Netscape plug-in, version 10.1.1
  • Java 1.3.1 Plug-in
  • Java 1.3.1 Plug-in (CFM)
<blockquote>Removed profanity. Please read the rules and guidelines at https://support.mozilla.com/en-US/kb/Forum+and+Chat+Rules+and+Guidelines - FF4L</blockquote> == Issue == I have another kind of problem with Firefox == Description == == Firefox version == 3.0.19 == Operating system == PPC Mac OS X 10.4 == User Agent == Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19 == Plugins installed == *-Netscape Navigator Default Plug-in *Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information. *The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. *Shockwave Flash 10.0 r22 *The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. *DivX Browser Plug-In: Plays DivX video in your browser! *Macromedia Shockwave for Director Netscape plug-in, version 10.1.1 *Java 1.3.1 Plug-in *Java 1.3.1 Plug-in (CFM)

All Replies (1)

logos17
logos17
more options

I also have this problem of Firefox updating by itself (also the add-ons) even when I turn off auto-update.

Sometimes you do not want to update or download a large file; because you're working offline, have a slow connection, or have a very low download allowance etc. Usually the update doesn't work and cause Firefox to crash. After that it cannot be started again. This is with Firefox Portable but I think I've had this problem the normal Firefox. With the portable version I can just back up a single folder but it is still time wasting and annoying.

I've noticed that when I start Firefox with auto-update turned off from the previous session, it changes the options to auto-update by itself, it also does this periodically. So every time I start Firefox I have to turn off auto-update, and I have to check again from to time, like a few times a day, because Firefox will by itself turn back on the auto-update.

Okulungisiwe ngu logos17