This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does screen go black when I scroll a bit down

  • 1 baphendule
  • 46 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

AnonymousUser
AnonymousUser
more options

Whenever I go to a forum; I scroll down to look at posts however the screen suddenly fuzzes up and goes a bit black meaning I can't see what to click or anything, when I move my mouse over a bit of the blackness the buttons that are supposed to be there come back, I keep repeating this (Have no choice) but it's getting annoying. I try highlighting it but that makes it go fully black straight after.

== Not sure

Whenever I go to a forum; I scroll down to look at posts however the screen suddenly fuzzes up and goes a bit black meaning I can't see what to click or anything, when I move my mouse over a bit of the blackness the buttons that are supposed to be there come back, I keep repeating this (Have no choice) but it's getting annoying. I try highlighting it but that makes it go fully black straight after. == Not sure

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")