This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

what additional plug ins needed for video

  • 3 uphendule
  • 35 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu FIREFOXED

more options

http://veehd.com/video/3724046_Derren-Brown-Investigates-1

says I need additional plug in to play.But no plug in shown when clicked. I already downloaded DivX Plus Web Player

I then get a message that a manual install is available but that brings me to the media player page at http://www.divx.com/en/software/divx-plus and that is already installed. Tried downloading again and running and get a GUI saying its installed. see screenshot below

http://veehd.com/video/3724046_Derren-Brown-Investigates-1 says I need additional plug in to play.But no plug in shown when clicked. I already downloaded DivX Plus Web Player I then get a message that a manual install is available but that brings me to the media player page at http://www.divx.com/en/software/divx-plus and that is already installed. Tried downloading again and running and get a GUI saying its installed. see screenshot below

Okulungisiwe ngu FIREFOXED

All Replies (3)

more options

this is a screenshot of what i get when try to install the manual install

more options

Your plugin list doesn't show that DivX player, so you need to check the preferences (options) of that player to see if you can enable those formats.

more options

Thanks cor -el. I cannot check options as i cannot open the player. It says it is there as in screenshot but when i look in C:\program Files\Divx it is not there. it does not show in a search of the start menu either