This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox keeps asking me for my master password. I have never set up a master password. How do I turn this off?

  • 1 baphendule
  • 36 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

When i open a web page Firefox keeps asking me for my master password as different parts of the web page are loaded. I have never set up a master password. Why does Firefox keep asking for my master password and how do I stop Firefox from asking for a master password?

When i open a web page Firefox keeps asking me for my master password as different parts of the web page are loaded. I have never set up a master password. Why does Firefox keep asking for my master password and how do I stop Firefox from asking for a master password?

All Replies (1)

more options

See "Resetting the master password": http://kb.mozillazine.org/Master_password and Reset your Primary Password if you've forgotten it

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.