This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can not run setup ver. 3.6.8 on Vista. Asks for administrator and then goes away, does not give setup screen

  • 1 baphendule
  • 8 zinale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu cor-el

dvmedeiros
dvmedeiros
more options

Downloaded/saved Firefox 3.6 for Windows Vista. Tried to run setup, extracts file, then bring up a Run As dialog box which states "Tou may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue torun the program as the current user." When either selecting current user or Administrator, the dialog box closes and nothing else happens.

Downloaded/saved Firefox 3.6 for Windows Vista. Tried to run setup, extracts file, then bring up a Run As dialog box which states "Tou may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue torun the program as the current user." When either selecting current user or Administrator, the dialog box closes and nothing else happens.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to start the installer as Administrator via the right-click context menu. That is not the same as being an administrator.