I can't add Adobe to my Allowed List (to update Flash Player)
Firefox help tells me that when I hit "download" or "install now" I'll see a yellow bar with an "allow" button. The bar does not appear. From Adobe Flash Player download center I was able to click "allow" and got a window saying "Install Adobe Flash Player 10." The "quit" button was highlighted and the "install" button was grayed-out and did nothing when I clicked it. BTW, I use AVG free anti-virus and have Win7 home something-or-other.
Firefox help tells me that when I hit "download" or "install now" I'll see a yellow bar with an "allow" button. The bar does not appear. From Adobe Flash Player download center I was able to click "allow" and got a window saying "Install Adobe Flash Player 10." The "quit" button was highlighted and the "install" button was grayed-out and did nothing when I clicked it. BTW, I use AVG free anti-virus and have Win7 home something-or-other.
All Replies (1)
Use the following instructions to update Flash.
Update Shockwave Flash
- Use Firefox to Download and SAVE to your hard drive from the link in article below; the link takes you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.
- SAVE to your Desktop so you can find it
- After download completes, close Firefox
- Click on the file you just downloaded and install
- Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator"
- Note: Most browsers other than IE will also get updated with this one download
- Note: To update IE, same procedure but use IE to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
- After installation, restart Firefox and check your version again.
- Download link and other information: https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
- Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin
- Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
- Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
- Check your plugin versions
- Go to: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Adobe Reader (PDF plugin)
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
- On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
- If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
- Click "Save to File"; save to your Desktop (so you can find it)
- After download completes, close Firefox
- Click the installer you just downloaded and allow the install to continue
- Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
- Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):