This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cannot stay signed in even though stay signed in box checked

  • 1 baphendule
  • 7 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu cor-el

steadmic@gmail.com
steadmic@gmail.com
more options

Everytime I enter GMail I have to type in my user name and password. It does not help To check the box "stay signed in" Sometimes it remembers the password but never the user name

Everytime I enter GMail I have to type in my user name and password. It does not help To check the box "stay signed in" Sometimes it remembers the password but never the user name

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Such details are stored in a cookie.
  • You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions), especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

See also http://kb.mozillazine.org/Cookies