This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox will not open at all. I tried to remove it from the programs to try to reinstall it but it wont let me remove it. So I tried to download again anyways and ff still wont open. My email is alicia@*****

  • 1 baphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Firefox will not open at all. I tried to remove it from the programs to try to reinstall it but it wont let me remove it. So I tried to download again anyways and ff still wont open. My email is alicia@****

Firefox will not open at all. I tried to remove it from the programs to try to reinstall it but it wont let me remove it. So I tried to download again anyways and ff still wont open. My email is alicia@****

Okulungisiwe ngu cor-el

All Replies (1)

more options

Did you check your security software (firewall)?

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

If necessary then also see: