This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't save history. Had same problem with bookmarks, fixed by resetting bookmark entry using about:config.

  • 2 uphendule
  • 5 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu pb

pb
pb
more options

Preferences: set to "use custom settings for history." "Start Firefox in a private browser" NOT checked. "Remember browsing history for 30 days" checked. "Remember download history" checked. This is working. "Remember search and form history" checked. This is working. 

Cookie preferences (all working):
   "Accept cookies from  sites" checked.
   "Accept third-party cookies" checked.  
   "Keep until" option is "Ask me every time."
"When using location bar, suggest" option is "History and bookmarks"
Preferences: set to "use custom settings for history." "Start Firefox in a private browser" NOT checked. "Remember browsing history for 30 days" checked. "Remember download history" checked. This is working. "Remember search and form history" checked. This is working. Cookie preferences (all working): "Accept cookies from sites" checked. "Accept third-party cookies" checked. "Keep until" option is "Ask me every time." "When using location bar, suggest" option is "History and bookmarks"

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can look at these prefs on the about:config page.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

pb
pb Umnikazi wombuzo
more options

Renaming places.sqlite files solved the problem. Thank you!