This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can'tr read e-mail, delete, switch files at Hotmail: MSN says I need to optimize browser (firefox). How to?

  • 1 baphendule
  • 13 zinale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu cor-el

ashspring
ashspring
more options

My Hotmail e-mail start page opens but I can't read or delete e-mails, search e-mails, change folders. MSN says it is a problem with the browser & I must "optimize" Firefox. This started ( for many users) 12/30/10. How do I optimize Firefox?

My Hotmail e-mail start page opens but I can't read or delete e-mails, search e-mails, change folders. MSN says it is a problem with the browser & I must "optimize" Firefox. This started ( for many users) 12/30/10. How do I optimize Firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: