This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Office 2010 documents do not open from within Firefox

  • 1 baphendule
  • 70 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu the-edmeister

fshannon
fshannon
more options

Our company has started receiving Office 2010 for the laptops we use in-house. We use Firefox to run our mail client, Zimbra. All laptops have Windows XP Pro.

After installing Office 2010, the browser seems to "lose" the Office file associations. In other words, if I try to open an attached .docx/.xlsx/etc file, Firefox thinks it's a ZIP file and tries to open it with the ZIP program and not Word, Excel, etc.

How can I get the browser to reassociate these files to open with the proper program?

Our company has started receiving Office 2010 for the laptops we use in-house. We use Firefox to run our mail client, Zimbra. All laptops have Windows XP Pro. After installing Office 2010, the browser seems to "lose" the Office file associations. In other words, if I try to open an attached .docx/.xlsx/etc file, Firefox thinks it's a ZIP file and tries to open it with the ZIP program and not Word, Excel, etc. How can I get the browser to reassociate these files to open with the proper program?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See if this helps you:
http://support.mozilla.com/en-US/kb/Managing+file+types