We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 3.6 is being recognized as Firefox 2.0

  • 3 uphendule
  • 13 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

noseless_wonder
noseless_wonder
more options

When visiting such sites like youtube, or my eCollege, the site recognizes that my browser is "outdated" and recommends upgrading to Firefox 3. The problem is, I HAVE updated, several times, because I wasn't sure if the update was being installed right. I also tried uninstalling Firefox completely and reinstalling it from the main web page, but each site still says it's outdated. In my program list, Firefox is listed as "3.16," so I'm not sure what's going wrong.

Note: In the box below on the Firefox help page, it's saying I'm using version 2.0 - so even FIREFOX says I'm using the wrong version.

When visiting such sites like youtube, or my eCollege, the site recognizes that my browser is "outdated" and recommends upgrading to Firefox 3. The problem is, I HAVE updated, several times, because I wasn't sure if the update was being installed right. I also tried uninstalling Firefox completely and reinstalling it from the main web page, but each site still says it's outdated. In my program list, Firefox is listed as "3.16," so I'm not sure what's going wrong. Note: In the box below on the Firefox help page, it's saying I'm using version 2.0 - so even FIREFOX says I'm using the wrong version.

Isisombululo esikhethiwe

That is because you have a corrupted user agent:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.16 ( .NET CLR 3.5.30729)

See:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

That is because you have a corrupted user agent:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.16 ( .NET CLR 3.5.30729)

See:

noseless_wonder
noseless_wonder Umnikazi wombuzo
more options

Thanks Cor-el!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome