This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I exited a secure site with the Firefox close button. ZoneAlarm popped up a security alert. Now ZoneAlarm Security refuses to allow Firefox to open. If I shut down ZoneAlarm, then Firefox opens.

  • 1 baphendule
  • 8 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

ZoneAlarm indicates that there was an instability.

The ZoneAlarm message that comes up each time I try to open Firefox is a Submit Error Report that contains the following informatiom, ___________________________________________

ZoneAlarm Browser Security detected problem with stability. You can help developers resolve this problem by sending some debug information to ZoneLabs server. Please select what kind of information ZoneAlarm Browser Security can send:

- Maximum information about all protected applications .... - Maximum information about unstable process ... - Minimum information about protected applications ...

Enter Your e-mail address _____

Enter any additional error information

________________________________________

I submitted this report two days ago but have heard nothing back from ZoneLabs, and Firefox still does not work.

I also tried uninstalling and reinstalling Firefox but it did not help.

ZoneAlarm indicates that there was an instability. The ZoneAlarm message that comes up each time I try to open Firefox is a Submit Error Report that contains the following informatiom, ___________________________________________ ZoneAlarm Browser Security detected problem with stability. You can help developers resolve this problem by sending some debug information to ZoneLabs server. Please select what kind of information ZoneAlarm Browser Security can send: - Maximum information about all protected applications .... - Maximum information about unstable process ... - Minimum information about protected applications ... Enter Your e-mail address _____ Enter any additional error information ________________________________________ I submitted this report two days ago but have heard nothing back from ZoneLabs, and Firefox still does not work. I also tried uninstalling and reinstalling Firefox but it did not help.

All Replies (1)

more options

You might want to try the ZoneAlarm forum for help with that issue.
http://forums.zonealarm.org/