This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox not loading in my passwords, help?

  • 2 uphendule
  • 3 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu superrandy

more options

I had to do a complete restore on my laptop due to a power outage corrupting parts of my hard drive. Anyways... I copied over my key3.db and signons.sqlite files from my previous firefox profile. When I did a new install of firefox I went to the profile folder and copied these files over to the new profile and told it to overwrite the old ones. Well Firefox is not loading my passwords, it's also not remembering passwords either.

I copied both the files everyone says to copy yet it didn't work. Help?

I had to do a complete restore on my laptop due to a power outage corrupting parts of my hard drive. Anyways... I copied over my key3.db and signons.sqlite files from my previous firefox profile. When I did a new install of firefox I went to the profile folder and copied these files over to the new profile and told it to overwrite the old ones. Well Firefox is not loading my passwords, it's also not remembering passwords either. I copied both the files everyone says to copy yet it didn't work. Help?

All Replies (2)

more options

Did you check that you are remembering passwords?

  • Tools > Options > Security: Passwords: [X] "Remember passwords for sites"
more options

So just for fun I decided to delete my profile, create a new one again, copy the files again, and this time it worked! SOLVED.