This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Upgraded to latest 3.6, new tabs button does not open new tab?

  • 3 uphendule
  • 7 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

The new tab button highlights but does not open a new tab when I click on it.

The new tab button highlights but does not open a new tab when I click on it.

All Replies (3)

more options

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Removing the Ask toolbar did not fix the problem for me.

I am running Windows 7 and received an update on 5/2/2012 at around 8PM and spent close to an hour try to get Firefox to work like it did before this latest update.

I click on new tab and get a new window instead.

Any other ideas? I hate IE, Chrome, and Safari, but I'm being forced to use one of them to work online. I need tabs!

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).