This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I shut down Firefox completely, every time.

  • 3 uphendule
  • 33 zinale nkinga
  • 31 views
  • Igcine ukuphendulwa ngu John99

Righteousman3
Righteousman3
more options

The FF browser will frequently (95%) not completely shut down. I can see it on the Task Manager, yet without CPU activity, after closing FF. 

So, I must use the TM to "End Process", before it will re-start.
When this is happening, I can see that FF has no CPU activity, until I click on the FF shortcut. When trying to start FF, there is a brief spurt of activity, then none. The memory usage will change with the activity, then stop.
I have no idea what to do to avoid this annoying problem.
How do I shut down FF completely, every time.
The FF browser will frequently (95%) not completely shut down. I can see it on the Task Manager, yet without CPU activity, after closing FF. So, I must use the TM to "End Process", before it will re-start. When this is happening, I can see that FF has no CPU activity, until I click on the FF shortcut. When trying to start FF, there is a brief spurt of activity, then none. The memory usage will change with the activity, then stop. I have no idea what to do to avoid this annoying problem. How do I shut down FF completely, every time.

Isisombululo esikhethiwe

There are a few possible causes, have you seen :

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (3)

John99
John99
more options

Isisombululo Esikhethiwe

There are a few possible causes, have you seen :

manxmariner
manxmariner
more options

At the same time although "shut down" FF is using 600 MB of memory

John99
John99
more options

The amount of memory Firefox uses, depends largely on what it is doing. Often extensions such as video players may be involved. Once "shut down" Firefox should not be using memory. How do you notice this is it from your XP OS Task Manager ?

See Firefox uses too much memory or CPU resources - How to fix

It is possible the problem with High Memory usage, and firefox hanging are related. Are these problem on specific sites or when using specific extensions.