This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I access my sync account to get the key if there is no account management listed in Options?

  • 1 baphendule
  • 3 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Tok_Tok

hendricks97
hendricks97
more options

I set up a sync account, then my hard drive crashed and I had to reinstall everything. My only options under Sync are to set up a new account or it shows me a code (3 boxes) to enter on my other device. My phone (other device) doesnt seem to have a place to enter the code and only gives me another code to enter on my computer

I set up a sync account, then my hard drive crashed and I had to reinstall everything. My only options under Sync are to set up a new account or it shows me a code (3 boxes) to enter on my other device. My phone (other device) doesnt seem to have a place to enter the code and only gives me another code to enter on my computer

All Replies (1)

Tok_Tok
Tok_Tok
more options

I have the same problem, or should i call it paradox. Once you lose your key and you are nowhere signed in you can't get you key back... Really, this is so stupid, why isn't the sync key send to your mail box???