This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

after i down loaded the mobile app it is not allowing a sync in preferences

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu the-edmeister

jwilkie
jwilkie
more options

I down loaded the firefox app for my iphone, and then downloaded the add on for my mac. however it did not put it in my preferences for the synce

I down loaded the firefox app for my iphone, and then downloaded the add on for my mac. however it did not put it in my preferences for the synce

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You need to Set Up Sync before you can use it.
https://support.mozilla.com/en-US/kb/how-do-i-set-up-firefox-sync

See this for adding a 2nd or subsequent device.
https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync