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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sync encountered an error while synchronising: Unknown error

  • 2 uphendule
  • 61 zinale nkinga
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  • Igcine ukuphendulwa ngu julianhall

julianhall
julianhall
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I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit.

I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop.

For about the last week or so, the following error message keeps popping up at the foot of the screen:

"Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button.

I can't think of anything that I've done (installing extensions, etc.) to cause this to happen.

Any ideas, anyone? All help appreciated.

I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit. I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop. For about the last week or so, the following error message keeps popping up at the foot of the screen: "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button. I can't think of anything that I've done (installing extensions, etc.) to cause this to happen. Any ideas, anyone? All help appreciated.

All Replies (2)

ben_b
ben_b
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Go to your sync account, log in, and click clear your sync data. Then click the Sync now button on the error message.

The error went away for me.

julianhall
julianhall Umnikazi wombuzo
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Hmm... it won't let me do that. I get the following error message:

"We had a problem purging the data from your account. Please try again later."

I guess I'll try again later...