This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF 5 opens with blank page, not my home page, and Can't access "Add-on Manager"

  • 3 uphendule
  • 4 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu jhhessel

jhhessel
jhhessel
more options

After downloading FF5, browser now opens with blank page, not my regular home page. I can get to home page by clicking on home page icon, so the browser hasn't lost it. Tools>options>General>startup looks fine. I reinstalled FF4, and everything works fine. I downloaded and installed a new copy of FF5 and same problem. Also: in Tools menu, when I click on "add ons". nothing comes up (can't access Add-on Manager) Very annoying. Any ideas?

After downloading FF5, browser now opens with blank page, not my regular home page. I can get to home page by clicking on home page icon, so the browser hasn't lost it. Tools>options>General>startup looks fine. I reinstalled FF4, and everything works fine. I downloaded and installed a new copy of FF5 and same problem. Also: in Tools menu, when I click on "add ons". nothing comes up (can't access Add-on Manager) Very annoying. Any ideas?

Okulungisiwe ngu jhhessel

All Replies (3)

David McRitchie
David McRitchie
more options

Tools > Options > General

(at the top) When Firefox starts: Show my home page (in the dropdown)
jhhessel
jhhessel Umnikazi wombuzo
more options

Thanks for trying, but as I said, everything looks fine....i.e. "show my homepage" is right there in the dropdown like it should be. I even tried changing it to another alternative and then back again. same problem. My guess is that some program I am running is conflicting with FF5, but who knows which one.

jhhessel
jhhessel Umnikazi wombuzo
more options

All of a sudden, for no apparent reason, everything seems to be working right. Home page opens, and I can access "Add on Manager" .

All I did was run a virus scan (detected no infections). Perhaps the planets just realigned. Thanks for your help