This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

It seems like each time I get a Firefox update (the latest being 5.0), it disables the virus protection software. I'm currently using McAfee SiteAdvisor and Rapport, which program would you suggest using with Firefox for virus protection?

  • 2 uphendule
  • 2 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu James

more options

I'm using a Mac OSX platform for my computer system. Is there any reason why McAfee SiteAdvisor and Rapport virus protection software programs are not compatible with Firefox updates? What virus protection software is Mozilla suggesting to use with Firefox?

I'm using a Mac OSX platform for my computer system. Is there any reason why McAfee SiteAdvisor and Rapport virus protection software programs are not compatible with Firefox updates? What virus protection software is Mozilla suggesting to use with Firefox?

All Replies (2)

more options

Download the latest version of Trusteer Rapport from here:
http://www.trusteer.com/book/rapport-installation-links

The McAfee Site Advisor is blocklisted in Firefox 5 due it being the #2 cause of crashes. McAfee is developing a new add-on, which is due to be ready in late July. See the McAfee forum for more information.
https://community.mcafee.com/message/195191#195191

Try this add-on to replace the Site Advisor:
https://addons.mozilla.org/en-US/firefox/addon/wot-safe-browsing-tool/

more options

The Firefox 5.0 update did not disable or affect your separate antivirus software as it is just the McAfee toolbar extension not being compatible with Firefox 5.0 and it is blocklisted for being a #2 top crasher anyways until McAfee fixes it. McAfee has already had a month to work on it.


http://www.mozilla.com/en-US/blocklist/

Okulungisiwe ngu James