This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Nothing prints on the paper from Firefox browser; the problem doesn't happen with IE.

more options

I follow all the steps exactly in Firefox support, but when I print nothing appears on the page. When I print from IE the page prints without any issues.

I follow all the steps exactly in Firefox support, but when I print nothing appears on the page. When I print from IE the page prints without any issues.

All Replies (3)

more options

Did you try the reset of all prefs for that printer?

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

more options

Thanks Edmeister. I had to reset all the print.printer lines after he mater didn't work, but that did it. Thanks again.

more options

You're welcome.

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.