This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't i view Japanese characters in firefox? All I get is boxes with numbers

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

I've added Japanese to my preferred languages, and set it to auto-detect Japanese, and still only get boxes with numbers in them. ?? I've been told to set character encoding to unicode-16, but that makes the whole page just symbols and jumbled characters.

I've added Japanese to my preferred languages, and set it to auto-detect Japanese, and still only get boxes with numbers in them. ?? I've been told to set character encoding to unicode-16, but that makes the whole page just symbols and jumbled characters.

All Replies (1)

more options

Make sure that you have installed East Asian language support: