This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

count.statun.com

  • 5 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Hasan

more options

I often visit a website www.classicglastron.com. On more than 3/4 of the links on the home page, Firefox re-directs me to a blank page with the address www.count.statun.com. Internet Explorer does NOT do this nor does Google Chrome. Only FireFox has this problem. I have removed Firefox 3.6 (including ALL FireFox and Mozilla registry entries) and all files, downloaded new firefox 3.6 file from Mozilla site and re-installed. SAME problem. Searching "count.statun.com" in Google gives no information on this site.

I often visit a website www.classicglastron.com. On more than 3/4 of the links on the home page, Firefox re-directs me to a blank page with the address www.count.statun.com. Internet Explorer does NOT do this nor does Google Chrome. Only FireFox has this problem. I have removed Firefox 3.6 (including ALL FireFox and Mozilla registry entries) and all files, downloaded new firefox 3.6 file from Mozilla site and re-installed. SAME problem. Searching "count.statun.com" in Google gives no information on this site.

All Replies (5)

more options

Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

more options

Thanks for the suggestions. I tried all the suggestions and nothing worked. When I press "Ctrl +F5" the page stops loading. It says "Stopped" in the lower left corner of FireFox.

I have another computer running XP with FireFox 3.6 and it does the exact same thing. Re-directs to www.count.statun.com. Internet Explorer and Chrome work fine. I can find NO web-master for the web-site to question.

Thanks,

Vaughn

more options

-> click Firefox button and click Exit

-> Start Firefox in Safe Mode

https://support.mozilla.com/kb/Safe+Mode

Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if the links in the site (www.classicglastron.com.) are working while you are Browsing in Firefox Safe Mode.

Okulungisiwe ngu Hasan

more options

Tried the "Safe Mode" and it does the same thing. Re-directs to count.statun.com.

more options

-> If the problem still occurs in Safe Mode, see this:

Check and tell if its working.