This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

On Vista Firefox 6 incorrectly deals with security certificate problems

  • 2 uphendule
  • 12 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu bdornbush

more options

After I installed Firefox 6, I tried to go to one of my web sites. I know that there is an https security certificate problem with this site when I go to https://staging.photoquestadventures.com rather than https://www.photoquestadventures.com. On XP, FF6 opens the site. on Win7, FF6 warns about a security certificate problem then allows me to create an exception and open the site. On Vista, it says that it can't find the server at www.staging.photoquestadventures.com and I cannot get past this point - only on VISTA!

After I installed Firefox 6, I tried to go to one of my web sites. I know that there is an https security certificate problem with this site when I go to https://staging.photoquestadventures.com rather than https://www.photoquestadventures.com. On XP, FF6 opens the site. on Win7, FF6 warns about a security certificate problem then allows me to create an exception and open the site. On Vista, it says that it can't find the server at www.staging.photoquestadventures.com and I cannot get past this point - only on VISTA!

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

more options

I downgraded to Firefox V4 (I didn't have a copy of V5 stored and couldn't find it on the net) and it asked the correct question: to allow connection even though there was a security certificate problem. Then I upgraded to V6, and it continued to connect just fine. So something in the V5 to V6 upgrade created the problem for me.

I wonder if there is insufficient testing of Firefox on Vista, as I have had several problems with new versions while I have not had the problems on XP or Win7.