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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

wont let me stay on "http://www.broderbund.com/p-273-printmaster-2012-platinum.aspx#images" but IE9 does. Changing browsers.

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I need to buy from this site. Browser keeps throwing me back to Yahoo search. IE9 lets me shop on this site no prob. Why the restriction? Or is it a glitch? I will have to go back to IE if you can't explain or fix.

I need to buy from this site. Browser keeps throwing me back to Yahoo search. IE9 lets me shop on this site no prob. Why the restriction? Or is it a glitch? I will have to go back to IE if you can't explain or fix.

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).