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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

constant hanging began 8/29/11. Worse yesterday AFTER updating Firefox. Is there a known new issue?

  • 6 uphendule
  • 60 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu DDDS

rkohms
rkohms
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I can no longer use Firefox because it hangs upon every use. I do mean every use. Even clicking to open and read an email or scroll on a page causes it to hang (not responding). It started a few days ago. Became unusable today after updating to the newest version, which I was expecting to help, not make things worse. Have had to use IE today - and I hate that!

09/10/11 Update: disabling Symantec IPS 3.1 fixed my issue for a few days. After installing yet another Mozilla update, I'm right back where I was, unable to use it because it hangs constantly. Going back to IE until I have more time to troubleshoot this.

9/11/11 Disabled all add-ons and sync. Still hangs constantly.

I can no longer use Firefox because it hangs upon every use. I do mean every use. Even clicking to open and read an email or scroll on a page causes it to hang (not responding). It started a few days ago. Became unusable today after updating to the newest version, which I was expecting to help, not make things worse. Have had to use IE today - and I hate that! 09/10/11 Update: disabling Symantec IPS 3.1 fixed my issue for a few days. After installing yet another Mozilla update, I'm right back where I was, unable to use it because it hangs constantly. Going back to IE until I have more time to troubleshoot this. 9/11/11 Disabled all add-ons and sync. Still hangs constantly.

Okulungisiwe ngu rkohms

All Replies (6)

DPMR
DPMR
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Try reading threw this it should help Firefox hangs or is not responding - How to fix

mmecca
mmecca
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I had the same problem, was able to fix it by disabling Symantec IPS 3.1 in the Add-ons Manager.

rkohms
rkohms Umnikazi wombuzo
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Yep, I did that. Or I thought i did. Tried a couple of the suggestions but it didn't work. It's solved now, though, by another's suggestion. Thanks, though!

rkohms
rkohms Umnikazi wombuzo
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trying some other suggestions now.

Okulungisiwe ngu rkohms

rkohms
rkohms Umnikazi wombuzo
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That fixed it. THANK YOU! 9/11/11 Only fixed it temporarily. Can't use Firefox anymore. I just don't have time to troubleshoot myself. If anyone comes up with the sudden cause of this and remedy, please let me know.

Okulungisiwe ngu rkohms

DDDS
DDDS
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I tried disabling all add-ons and nothing worked. I don't see the Symantec IPS 3.1 in my add-on manager.

I uninstalled Java based on the answers on this thread below (I encountered issues with downloading Java 6.0.270.7 update)

https://support.mozilla.com/en-US/questions/869827?s=%28not+responding%29&as=s