Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Is there something I am missing?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu DPMR

more options

Question After using Firefox and either using the X in the upper right corner or file, exit and attempt to reopen it, I get a message it is still running. I have even tried to use CTRL, ALT, DEL and use task managet to close firefox in the process window but that doesn't work either. The only way I found to fix the problem is to restart windowx XP Home. Is there something I am missing?

Question After using Firefox and either using the X in the upper right corner or file, exit and attempt to reopen it, I get a message it is still running. I have even tried to use CTRL, ALT, DEL and use task managet to close firefox in the process window but that doesn't work either. The only way I found to fix the problem is to restart windowx XP Home. Is there something I am missing?

All Replies (1)

more options

hmm, that should close it. after you close it is there anything in the taskbar running.

Maybe try starting it in Diagnose Firefox issues using Troubleshoot Mode, this would rule out an extension holding on to the process.