This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

very old pc running windows xp updated firefox now windows is asking for a logon i don,t have a password for windows have tried using administrator but does not work

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

shollo
shollo
more options

i have a 7 year old computer running windows xp. a pop up appeared to update firefox, i clicked on it and the next time i started up the pc there was a logon box for windows. i have never had to logon to windows before and i don't know of any password, have tried using administrator but this doesn't work. have i downloaded a virus and how do i get back on to my pc, thanks

i have a 7 year old computer running windows xp. a pop up appeared to update firefox, i clicked on it and the next time i started up the pc there was a logon box for windows. i have never had to logon to windows before and i don't know of any password, have tried using administrator but this doesn't work. have i downloaded a virus and how do i get back on to my pc, thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to ask advice on a Windows oriented forum.