Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does my computer freeze when Firefox is open and I start AutoCAD 2011?

  • 1 baphendule
  • 5 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

jneilliii
jneilliii
more options

I have been able to replicate this issue on 2 machines now. If I open Firefox 6 on my Windows XP Machine and then try to start AutoCAD 2011 the whole computer will freeze and I am required to use the power button to restart the computer. If I open AutoCAD 2011 first and then open Firefox 6 the computer does not freeze.

I have been able to replicate this issue on 2 machines now. If I open Firefox 6 on my Windows XP Machine and then try to start AutoCAD 2011 the whole computer will freeze and I am required to use the power button to restart the computer. If I open AutoCAD 2011 first and then open Firefox 6 the computer does not freeze.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe a conflict with DLLs that both programs use and AutoCAD needs its own version that is located in the AutoCAD folder. If Firefox is started first then an older version located elsewhere may be loaded that cause AutoCAD to crash or hang.