This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when I run CLEAR HISTORY, i get this error....A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://browser/content/sanitize.js:136

  • 2 uphendule
  • 47 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu JohnV070

more options

"continue script" reply works only sometimes. I usually have to opt for STOP SCRIPT.

Problem does occur other times, but not as consistently as w/ Clear Hist

"continue script" reply works only sometimes. I usually have to opt for STOP SCRIPT. Problem does occur other times, but not as consistently as w/ Clear Hist

Isisombululo esikhethiwe

That can be caused by clearing the cookies via "Clear Recent History".

  • https://support.mozilla.com/kb/Clear+Recent+History
  • Firefox/Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] Clear history when Firefox closes > Settings
  • Firefox > History > Clear Recent History or Tools > Clear Recent History

If you use "Clear Recent History" to clear the cookies then Firefox also tries to clear the cookies from plugins like Flash (LSO) and starts a plugin-container process for each plugin and that can add extra time and can cause an unresponsive script error to appear. Make sure that all plugins are up to date.

Try to exclude the cookies to see if that helps. Let all cookies expire when you close Firefox to remove unwanted cookies and keep the ones with an allow exception. Make sure that you do not clear the "Site Preferences" as that will remove all exceptions.

  • Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (2)

more options

Isisombululo Esikhethiwe

That can be caused by clearing the cookies via "Clear Recent History".

  • https://support.mozilla.com/kb/Clear+Recent+History
  • Firefox/Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] Clear history when Firefox closes > Settings
  • Firefox > History > Clear Recent History or Tools > Clear Recent History

If you use "Clear Recent History" to clear the cookies then Firefox also tries to clear the cookies from plugins like Flash (LSO) and starts a plugin-container process for each plugin and that can add extra time and can cause an unresponsive script error to appear. Make sure that all plugins are up to date.

Try to exclude the cookies to see if that helps. Let all cookies expire when you close Firefox to remove unwanted cookies and keep the ones with an allow exception. Make sure that you do not clear the "Site Preferences" as that will remove all exceptions.

  • Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
more options

Thanks co-el. seems to do the job. Nice work.