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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

am unable to print from Firefox (used to be able to) even though I can print from Safari....what should I try?

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  • Igcine ukuphendulwa ngu rbillings

timcasey
timcasey
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have an up to date Firefox and was able to print to HP printer from internet until recently. I can print from internet using Safari so am sure that the problem is in some setting from Firefox. The printer is chosen in preferences and it seems to send a message to printer but only blank paper comes out....and ideas of what to try would be appreciated!

have an up to date Firefox and was able to print to HP printer from internet until recently. I can print from internet using Safari so am sure that the problem is in some setting from Firefox. The printer is chosen in preferences and it seems to send a message to printer but only blank paper comes out....and ideas of what to try would be appreciated!

Isisombululo esikhethiwe

Hi timcasey-

I recommend you read this Support article on troubleshooting printing issues:

Fix printing problems in Firefox

Hope that helps.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

rbillings
rbillings
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Isisombululo Esikhethiwe

Hi timcasey-

I recommend you read this Support article on troubleshooting printing issues:

Fix printing problems in Firefox

Hope that helps.