This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I hit the Connect button on my droid phone a message comes up that says" Cannot Setup Sync " instead of giving me the 3 lines of codes I need to enter into my Desktop Computer.. Thanks, Joe

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu mluna

more options

Question When I hit the Connect button on my droid phone a message comes up that says" Cannot Setup Sync " instead of giving me the 3 lines of codes I need to enter into my Desktop Computer.. Thanks, Joe

Question When I hit the Connect button on my droid phone a message comes up that says" Cannot Setup Sync " instead of giving me the 3 lines of codes I need to enter into my Desktop Computer.. Thanks, Joe

All Replies (1)

more options

The Cannot Setup Sync message indicates that you don't have internet access. Check that you can get your phone online (3g or wifi) and then try to connect again.