This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes on startup (following software update)

  • 1 baphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu the-edmeister

CBalch
CBalch
more options

Firefox has been rendered unusable after installing the most current software update. It crashes immediately upon loading, even in safe mode. (In safe mode it crashes before I can disable plug-ins, etc.)

Firefox has been rendered unusable after installing the most current software update. It crashes immediately upon loading, even in safe mode. (In safe mode it crashes before I can disable plug-ins, etc.)

Isisombululo esikhethiwe

https://crash-stats.mozilla.com/report/index/5ae622de-9f79-47db-b878-0fdf72111109
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest 7.6.2 version of Roboform.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Isisombululo Esikhethiwe

https://crash-stats.mozilla.com/report/index/5ae622de-9f79-47db-b878-0fdf72111109
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest 7.6.2 version of Roboform.