This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have accidently downloaded a new version of Firefox. Can you tell me how I can retrieve my older version? Thanks

  • 2 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu cor-el

more options

I have accidently downloaded a new version of Firefox. Can you tell me how I can retrieve my older version? As it is not compatible with my Mac version 10.4.11

Thanks

I have accidently downloaded a new version of Firefox. Can you tell me how I can retrieve my older version? As it is not compatible with my Mac version 10.4.11 Thanks

All Replies (2)

more options

Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do have) and OSX 10.5 or higher (you have version 10.4)

If you upgrade your OS to 10.5 or greater, you can use the current Firefox version.

The good news is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. The bad news is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.

EDIT: SafeBrowser deleted information re: TenFourFox; not an applicable solution for this user who has an Intel processor.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Okulungisiwe ngu SafeBrowser

more options

The OP dsternberg has an Intel Mac according to the Safari user agent, so TenFourFox won't run on that computer and the only option is to install Firefox 3.6.x or update to OS X 10.5 if possible.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en)