This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I go to a site where i will have to type in senistive information why doesn't the security sign appear in the address?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Andy.c

susanna195112
susanna195112
more options

When i was on Yahoo and would go to a site where I would have to type in credit card information the security lock would appear beside the address bar. I haven't seen this now that I switched to Firefox.

When i was on Yahoo and would go to a site where I would have to type in credit card information the security lock would appear beside the address bar. I haven't seen this now that I switched to Firefox.

All Replies (1)

Andy.c
Andy.c
more options

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar: 

   https://www.mozilla.com/en-US/firefox/security/identity/
   https://support.mozilla.com/en-US/kb/Site+Identity+Button
   http://www.dria.org/wordpress/archives/2008/05/06/635/

You can install this add-on if you wish: 

   https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/