This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Videos on Hulu and other video sites are not playing.

  • 1 baphendule
  • 3 zinale nkinga
  • 27 views
  • Igcine ukuphendulwa ngu Slagathor

more options

Videos on sites like Hulu and NBC do not play. The sites load fine, and in fact the ads load fine. But when it gets to the video, nothing comes up at all, just black. Eventually some error comes up like "could not get video at this time."

Youtube DOES play fine. No problems with Youtube.

All of these videos play perfectly fine on Safari.

I have tried uninstalling and re-installing flash, and opening in 32-bit mode.

I have a newer iMac running OSX 10.6.8. My Firefox is up-to-date.

Videos on sites like Hulu and NBC do not play. The sites load fine, and in fact the ads load fine. But when it gets to the video, nothing comes up at all, just black. Eventually some error comes up like "could not get video at this time." Youtube DOES play fine. No problems with Youtube. All of these videos play perfectly fine on Safari. I have tried uninstalling and re-installing flash, and opening in 32-bit mode. I have a newer iMac running OSX 10.6.8. My Firefox is up-to-date.

Isisombululo esikhethiwe

I realized my problem. I have the program Little Snitch and it was denying a plugin container. I suppose I accidentally said deny once. Went in and changed the settings and videos play fine now.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

I realized my problem. I have the program Little Snitch and it was denying a plugin container. I suppose I accidentally said deny once. Went in and changed the settings and videos play fine now.