This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

updated from 8.0 to 9.0.1 and now get this message when I use a bookmark to open firefox that says "Windows cannot find http:// www. the address of the bookmark Make sure you typed the name correctly and then try again"

  • 3 uphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu selwarren

more options

updated from 8.0 to 9.0.1 and now get this message when I use a bookmark to open firefox that says "Windows cannot find http:// www. the address of the bookmark Make sure you typed the name correctly and then try again" Then firefox opens and goes to web page desired. This happens for every bookmark. After closing firefox the message is still on desktop and I must click OK to clear the message before I can do anything else. Any suggestions?

updated from 8.0 to 9.0.1 and now get this message when I use a bookmark to open firefox that says "Windows cannot find http:// www. the address of the bookmark Make sure you typed the name correctly and then try again" Then firefox opens and goes to web page desired. This happens for every bookmark. After closing firefox the message is still on desktop and I must click OK to clear the message before I can do anything else. Any suggestions?

Isisombululo esikhethiwe

You went to the same page I did 7 hours ago. Use the "FILES TYPE EDIT" solution and follow almost all of the instructions...Edit FIREFOX URL, HYPERTEXT TRANSFER PROTOCOL and HYPERTEXT TRANSFER PROTOCOL WITH PRIVACY....It isn't necessary to take the step of "unchecking the "DDE BOX", just follow the instructions to delete the characters in the "DDE Message Box" and the problem is fixed. If you uncheck the "DDE BOX", as instructed, it may come back to bite you.

Thank you for helping,

Sel Warren

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

REPLY TO WHAT?

more options
more options

Isisombululo Esikhethiwe

You went to the same page I did 7 hours ago. Use the "FILES TYPE EDIT" solution and follow almost all of the instructions...Edit FIREFOX URL, HYPERTEXT TRANSFER PROTOCOL and HYPERTEXT TRANSFER PROTOCOL WITH PRIVACY....It isn't necessary to take the step of "unchecking the "DDE BOX", just follow the instructions to delete the characters in the "DDE Message Box" and the problem is fixed. If you uncheck the "DDE BOX", as instructed, it may come back to bite you.

Thank you for helping,

Sel Warren