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Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu phenning

phenning
phenning
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Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That crash is caused by Trusteer Rapport.

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

phenning
phenning Umnikazi wombuzo
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Thank you for your prompt response. Yesterday I disabled an extension called "AVG Safe Search" and I haven't had any crashes since doing that. Thanks again for the help.