Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After Firefox 9.0.1 update, bookmarks can't be deleted or dragged effectively from drop down menu

  • 2 uphendule
  • 7 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Beeper38

Beeper38
Beeper38
more options

Since Firefox 9.0.1 update. Various bookmarks issues.

1. Right clicking a bookmark from the bookmarks drop down menu and selecting delete, no longer works.

2. Dragging and dropping a bookmark that is not in a chosen folder on the bookmarks drop down menu is not accurate. (in the area below "Get Bookmark Add-ons.") The dropped bookmark typically ends up ten lines above where it is dropped. (Bookmarks in chosen folders don't have this issue.)

3. A new bookmark that is not placed in a chosen folder, is no longer added to the bottom of the list (in the area below "Get Bookmark Add-ons."). It is placed ten lines above the bottom.

Work around: Using the show all bookmarks feature, bookmarks can be deleted or dragged and dropped effectively.

EDIT: After closing Firefox and using it at a later date this issue did not repeat.

Since Firefox 9.0.1 update. Various bookmarks issues. 1. Right clicking a bookmark from the bookmarks drop down menu and selecting delete, no longer works. 2. Dragging and dropping a bookmark that is not in a chosen folder on the bookmarks drop down menu is not accurate. (in the area below "Get Bookmark Add-ons.") The dropped bookmark typically ends up ten lines above where it is dropped. (Bookmarks in chosen folders don't have this issue.) 3. A new bookmark that is not placed in a chosen folder, is no longer added to the bottom of the list (in the area below "Get Bookmark Add-ons."). It is placed ten lines above the bottom. Work around: Using the show all bookmarks feature, bookmarks can be deleted or dragged and dropped effectively. EDIT: After closing Firefox and using it at a later date this issue did not repeat.

Okulungisiwe ngu Beeper38

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still have issues left?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Beeper38
Beeper38 Umnikazi wombuzo
more options

After I closed Firefox and opened it at a later date, the issue resolved itself.