This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Microsoft is saying my windows on my pc is not genune because of modzilla fixfox, how do I fix?

  • 1 baphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Hasan

more options

This is the error is gave me:The validation process cannot continue because your web browser is not configured to run the script required by the validation process. To extend the functionality of a Mozilla-based Web browser, you can download the required plug-in and continue with the validation

I already downloaded the required plug-in and it said it was installed correctly but its not going away

This is the page it sent me to http://www.microsoft.com/genuine/validate/?displaylang=en&Error=8&PartnerID=107

I have no idea what to do. Windows is saying is not genuine because of firefox and I don't understand why. Do I just uninstall then reinstall or what.

This is the error is gave me:The validation process cannot continue because your web browser is not configured to run the script required by the validation process. To extend the functionality of a Mozilla-based Web browser, you can download the required plug-in and continue with the validation I already downloaded the required plug-in and it said it was installed correctly but its not going away This is the page it sent me to http://www.microsoft.com/genuine/validate/?displaylang=en&Error=8&PartnerID=107 I have no idea what to do. Windows is saying is not genuine because of firefox and I don't understand why. Do I just uninstall then reinstall or what.

All Replies (1)

more options

Perform the suggestions mentioned in the following article:

Check and tell if its working.