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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I get rid of the Fastoo advertising page when Firefox opens?

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Each time I open Firefox, a page called "Firefox Showcase - Successful Update" (on the tab) opens and asks for donations to support something called FASTOO opens in a new tab. Although it says "this page will only appear once." it appears with each and every opening of Firefox. Anyone have a way to defeat this advertisement from opening with each incidence of Firefox?

Each time I open Firefox, a page called "Firefox Showcase - Successful Update" (on the tab) opens and asks for donations to support something called ''FASTOO'' opens in a new tab. Although it says "this page will only appear once." it appears with each and every opening of Firefox. Anyone have a way to defeat this advertisement from opening with each incidence of Firefox?

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Hi StevenGurg,

You should look at this article about that specific issue and the article Preferences not saved. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

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I'm Showcase's author; just wanted to confirm what Matt_G has posted, that this is because Firefox preferences not saving properly problem; that the page is shown every time is a side effect.